FAQ's

1)  Where are you located?  

Anitavee's is located in Columbus, OH.  Our mailing address is:

Anitavee's Home Decor

3000B  E Main St, #277

Columbus, OH  43209  (No Retail Location) 

2)  What is your contact information?

The best way to reach us is by email at info@anitaveetextile.com as we answer emails seven days a week, even until the wee hours of the morning.

3)  When do you ship? 

Fabric bundles ship within 2 days business days. ATTENTION CURRENT SPECIAL NEEDS PANTS CLIENTS: Your custom pants will ship within 10 business days.

4)  What shipping service do you use?

We use US Postal Office as our shipping partner.  All orders are shipped via Priority Mail w/Tracking.  Your number will be provided at time of shipping. 

5)  Do you ship outside of the USA?

At this time, we do not ship outside of the USA.  

6)  Do you accept returns?

We do not accept returns.  We create a dedicated YouTube video for each of our fabric bundles at time of listing.  Please refer to the YouTube video link in the descriptions for a detailed overview of each bundle before you make your purchase.

7)  Do you accept cancellations?  

Once you submit payment and your order has been received, we begin packaging your order for shipment.  For this reason, we are not able to accept cancellations.

8)  Do you accept custom orders?

Depending on your request, we may be able to accommodate your custom order.  Please  CONTACT US with with a brief description of your request.  We'll be sure to get right back to you.

9)  Do you share information?

We utilize Pinterest, Google, Facebook tags which is a conversion tracking pixel.  It gives us insight about our customers preferences so that we are better able to select website content and products that are most appealing to our customer base.  We do not make your information available to third party mailing lists.  If you sign up to be on our mailing list,  you will only receive email updates from us pertaining to our website content and product line.  You may opt out at anytime.