1)  Where are you located?  

Anitavee's Home Decor is located in Columbus,OH.  Our mailing address is:

3000B  E Main St, #277

Columbus, OH  43209  (No Retail Location) 

2)  What is your contact information?

You can reach us by email at info@anitaveetextile.com or by phone at 614-258-8876.

Our business phone hours are Monday-Friday from 10am - 5pm, ET.  Due to the noise in our shop, we are not able to always immediately take calls.  We do, however, check our voicemail often. Please leave a detailed message and phone number and your call will be promptly returned.

3)  What happened to your custom gift pillows?

We are now concentrating on our fabric, wallpaper and home accessories collections. You may now purchase gift pillows (retirement, wedding, anniversary, etc.) on our Etsy shop.  Here is the link: DesignsByVena on Etsy

4)  Where are the previously offered Sankofa Collection shower curtain designs?

We are updating our Sankofa Collection with new shower curtain designs. However, you may now purchase our previously offered shower curtains on our 2nd Esty shop.  Here is the link: AnitaveeTextile on Etsy

5)  Do you still offer custom Special Needs Pants?

If you are a current customer or have ordered pants from us in the past,  you may order on this website.  Here is the link:  Special Needs Pants

We are no longer accepting new clients for custom pants.

6)  When do you ship?


7)  What shipping service do you use?

Orders will be shipped using the lowest cost shipping service. We use Priority Mail, UPS, DHL, and Fedex.  Tracking information will be emailed at time of shipping.  Fabric color charts are shipped 1st class mail.

8)  Do you ship outside of the USA and is tracking provided?

At this time, we do not ship outside of the USA.  Tracking information is provided at time of shipping.

9)  Do you accept returns?

All of our products are either printed or made to order and considered to be custom items.  For this reason, we do not accept returns unless product arrives damaged. We do offer color swatches for several of our products so that you can be sure that the material and colors will work for your project.  If you do not see a fabric sample option listed for any of our products, please CONTACT US so that we can assist you.

Our products are created with great care and closely inspected before shipping. We want you to be happy with your order. If for some reason a flawed product escapes our facility, please contact us ASAP so that we can make it right, either by replacing or refunding.  If you receive a defective product, please CONTACT US  within 3 days of receipt so that we can address the issue.  You must be authorized for your return prior to shipping it back to us.

10)  Do you accept cancellations?  

Once you submit payment and your order has been received, it immediately  enters into our automated fulfillment cycle.  Because this automated process is handled electronically, are unable to cancel or retrieve orders once they are sent to processing.  For this reason, we are not able to accept cancellations.

11)  Do you accept custom orders?

Depending on your request, we may be able to accommodate your custom order.  Please  CONTACT US with with a brief description of your request.  We'll be sure to get right back to you.

12 What forms of payment do you accept?

We accept VISA, MC, AMEX, Discover, and PayPal,  We use Authorize.net to process credit/debit card payments.  

13)  Do you share information?

We utilize Pinterest, Google, Facebook tags which is a conversion tracking pixel.  It gives us insight about our customers preferences so that we are better able to select website content and products that are most appealing to our customer base.  We do not make your information available to third party mailing lists.  If you sign up to be on our mailing list,  you will only receive email updates from us pertaining to our website content and product line.  You may opt out at anytime.